Contact Us

×

Contact Us

×

Contact Us

×

ERP Software Blog | SAP Blogs | MS Dynamics 365 Blogs

All Credit Goes to The Customer!

By Mark Burt

Credit memo cancels invoice, it reverses both the accounting and the inventory transactions. One document that fixes everything. But, what if you don’t need the whole package? What if you just want to cancel an invoice without influencing inventory? For example, a customer reported about damaged goods. You need to credit the customer but the damaged items will not be returned to the warehouse. For such scenarios you can copy the invoice into a credit memo and set the line of the relevant items to be “Without Qty Posting”. As a result the customer is credited and the items are not returned to the warehouse. Using this option allows keeping the paper trail of the specific deal, and maintain transparency. 

All Credit Goes to The Customer.png

This option is available in both A/R and A/P Credit Memos.

Available in SAP Business One, version for SAP HANA and SAP Business One. For more information please contact Mark Burt at mburt@d1tech.net.

 

 

 

Topics: All Credit Goes to The Customer!

Recent Posts

How Alternative Items Can Save The Day in SAP Business One!

Oct 8, 2019 11:24:59 AM

How to Check Addresses on the Map in SAP Business One!

Sep 30, 2019 3:42:54 PM

How to Set Gross Profit Rate for Service Docs in SAP Business One!

Sep 24, 2019 2:17:19 PM

Don't Receive Same Batch Twice in SAP Business One!

Sep 9, 2019 12:04:20 PM

Don't Navigate. Look Up Menus in SAP Business One!

Aug 26, 2019 10:09:48 AM

Posts by Topic

see all